How we collect, use, and protect your personal data
Fullbrook Law Limited ("we", "us", "our") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Fullbrook Law Limited is the data controller for the personal data we process. Our contact details are set out below.
Fullbrook Law Limited, registered in England and Wales under company number 15835110. Contact: zak@fullbrooklaw.co.uk or 07722 576519.
We may collect and process the following personal data: your name, email address, telephone number, and any information you provide when you contact us through our website, by email, or by telephone. If you instruct us, we may also collect information relevant to your legal matter, which may include financial information, correspondence, and other documents you provide to us.
We collect personal data directly from you when you complete our contact form, send us an email, telephone us, or instruct us to provide legal services. We do not collect personal data from third parties unless this is necessary for the provision of our services and you have been informed.
We process your personal data for the following purposes: to respond to your enquiries; to provide legal advice and services; to comply with our legal and regulatory obligations (including obligations under the Solicitors Regulation Authority's rules and the Money Laundering Regulations 2017); and to manage our business, including maintaining records and accounts.
We rely on the following lawful bases under Article 6 of the UK GDPR: performance of a contract (where you have instructed us or are taking steps to instruct us); legitimate interests (to respond to enquiries and manage our business); and legal obligation (where we are required to process data to comply with regulatory or legal requirements).
We retain your personal data only for as long as is necessary for the purpose for which it was collected. For enquiries that do not result in instructions, we will delete your data within 12 months. For client matter files, we retain data for a minimum of 6 years after the conclusion of the matter, in line with our professional obligations and limitation periods. We may retain data for longer where required by law or regulation.
We do not sell or share your personal data with third parties for marketing purposes. We may share your data with: third parties where necessary for the provision of our services (e.g., the other side in a dispute, experts, or other professionals); our professional indemnity insurers; the Solicitors Regulation Authority or the Legal Ombudsman (in connection with regulatory obligations or complaints); and any other party where we are required to do so by law.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Communications by email are not guaranteed to be secure. If you have concerns about sending sensitive information by email, please contact us to discuss alternative arrangements.
Under the UK GDPR, you have the following rights in relation to your personal data: the right to access your data; the right to have inaccurate data corrected; the right to have your data erased (subject to our legal and regulatory obligations); the right to restrict processing; the right to data portability; and the right to object to processing. To exercise any of these rights, please contact us at zak@fullbrooklaw.co.uk.
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO can be contacted at ico.org.uk or on 0303 123 1113.
If your complaint relates to the quality of our legal services rather than data protection, please refer to our complaints procedure.
We may update this privacy policy from time to time. Any changes will be posted on this page. This policy was last updated in April 2026.